Code of Conduct for Visitors

Norbury CE Primary School

Code of Conduct for Parents, Carers & Visitors Policy
Code of conduct for parents/carers and visitors

Introduction
We are very fortunate to have a supportive and friendly parent body who contribute greatly to the supportive atmosphere of our school. Our parents recognise that educating children is a process that involves partnership between parents, class teachers and the school community. As a partnership, our parents/carers will understand the importance of a good working relationship to equip children with the necessary skills for adulthood. For these reasons we continue to welcome and encourage parents/carers to participate fully in the life of our school.

Purpose
The purpose of this policy is to provide a reminder to all parents, carers and visitors to our school about the expected conduct. This is so that we can continue to flourish, progress and achieve in an atmosphere of mutual understanding. This code of conduct is applicable to parents/carers and visitors at all times whilst they are on school premises.

Guidance
We expect parents, carers and visitors to:
• Respect the caring ethos and values of our school.
• Ensure that pupils attend school regularly and are dropped off and collected promptly, according to the start and end times of the school day. Late arrivals are disruptive for the rest of the class and result in lost learning time. Late collection impacts on teachers marking, planning and preparation time at the end of the day and can be upsetting for pupils.
• Understand that both teachers and parents need to work together for the benefit of their children.
• Demonstrate that all members of the school community should be treated with respect and therefore set a good example in their own speech and behaviour.
• Seek to clarify a child’s version of events with the school’s view in order to bring about a peaceful solution to any issue.
• Correct their own child’s behaviour, especially in public where it could otherwise lead to conflict, aggressive behaviour or unsafe behaviour.
• Approach the school to help resolve any issues of concern.
• Avoid using staff as threats to admonish children’s behaviour.
In order to support a peaceful and safe school environment the school expects that parents/carers and visitors refrain from the following:
• Disruptive behaviour which interferes or threatens to interfere with the operation of a classroom, an employee’s office, office area or any other area of the school grounds including team matches.
• Using loud/or offensive language, swearing, cursing, using profane language or displaying temper.
• Threatening to do actual bodily harm to a member of school staff, Governor, visitor, fellow parent/carer or student regardless of whether or not the behaviour constitutes a criminal offence.
• Damaging or destroying school property.
• Abusive or threatening e-mails or text/voicemail/phone messages or other written communication.
• Defamatory, offensive or derogatory comments regarding the school or any of the students/parent/staff, at the school on Facebook or other social sites. (See Appendix 1). Any concerns you may have about the school must be made through the appropriate channels by speaking to the class teacher in the first instance. Further concerns may then be pursued with the, Head teacher or the Chair of Governors, so they can be dealt with fairly, appropriately and effectively for all concerned.
• The use of physical aggression towards another adult or child.
• Approaching someone else’s child in order to discuss or chastise them. (Such an approach to a child may be seen to be an assault on that child and may have legal consequences). Any concerns about pupil behaviour should be reported to a member of school staff.
• Smoking and consumption of alcohol or other drugs whilst on school property.
• Dogs being brought on to school premises, other than by prior arrangement for educational purposes.
• Posting images of other people’s children on social media sites.

Should any of the above behaviour occur on school premises the school may feel it is necessary to contact the appropriate authorities and if necessary, even ban the offending adult from entering the school grounds.

We trust that parents and carers will assist our school with the implementation of this policy and we thank you for your continuing support of the school.

Appendix 1: Inappropriate use of Social Network Sites
Social media websites are being used increasingly to fuel campaigns and complaints against schools, Headteachers, school staff, and in some cases other parents/students. The Governors considers the use of social media websites being used in this way as unacceptable and not in the best interests of the children or the whole school community. Any concerns you may have must be made through the appropriate channels by speaking to the class teacher, the Headteacher or the Chair of Governors, so they can be dealt with fairly, appropriately and effectively for all concerned.

In the event that any student or parent/carer of a child/ren being educated in the school is found to be posting libellous or defamatory comments on Facebook or other social network sites, they will be reported to the appropriate ‘report abuse’ section of the network site. All social network sites have clear rules about the content, which can be posted, on the site and they provide robust mechanisms to report contact or activity which breaches this. The school will also expect that any parent/carer or student removes such comments immediately.

In serious cases the school will also consider its legal options to deal with any such misuse of social networking and other sites. Additionally, and perhaps more importantly is the issue of cyber bullying and the use by one child or a parent to publicly humiliate another by inappropriate social network entry. We will take and deal with this as a serious incident of school bullying. Thankfully such incidents are extremely rare.
We would expect that parents would make all persons responsible for collecting children aware of this policy.